Return Policy & Warranty

Sales Are Final

All equipment sold by Wichita Falls Equipment is sold as-is, where-is. Once a sale is complete we do not accept returns, offer refunds, or make exchanges.

We would much rather you buy the right machine than send one back, so we actively encourage you to inspect any unit in person before purchase. You are welcome to bring your skid steer, tractor or excavator to our yard to test fit an attachment before you pay. If you cannot come out in person, call us and we will walk you through the unit honestly, including anything we would want to know if we were buying it.

Manufacturer Warranties

Most of what we sell is new, and some of it carries a warranty from the manufacturer. Where that is the case, the warranty is provided by the manufacturer, not by Wichita Falls Equipment, and claims are handled directly with them.

• Titan Attachments items include a 1-year manufacturer’s warranty.
• Raytree items include a 1-year warranty direct from Raytree.
• Shipping containers are sold as-is with no warranty of any kind.
• All other items are sold as-is, with no warranty offered or implied beyond any coverage the manufacturer independently provides.

We will always help you find the right contact and paperwork for a manufacturer claim, but we are not the warranty provider and cannot approve, deny or fund a claim on their behalf.

Inspect Before You Leave

Please check your equipment over before it leaves our lot. Report any missing parts, shortage or transit damage to us before departure. Once equipment has left our yard we have no way to establish how or when damage occurred, and we cannot accept a claim for it.

Order-In and Special Order Items

Some items are not stocked on site and are ordered in for you. These are marked Not Stocked On Site on the product page.

• Lead times are estimates given in good faith and are not guaranteed.
• Pricing reflects current supplier cost and can change before your order is placed. We will confirm the final price with you before ordering.
• Because these units are ordered specifically for you, please be certain of your selection before we place the order.

Payment

• Cash and cashier’s check — no processing fee.
• Affirm financing — 8% processing fee.
• Credit and debit cards — handled by manual invoice, not through online checkout. Contact us and we will send an invoice you can pay by card. A 4% processing fee applies.

Processing fees cover what the payment processor charges us. Fees selected at checkout are added as a separate line on your order.

Tax Exemptions

We accept Texas Agricultural (AG) and resale exemptions. Bring your exemption certificate at the time of purchase, or email it to info@wichitafallsequipment.com before checkout. We cannot retroactively refund sales tax once a sale has been completed.

Pickup and Delivery

Sales are by appointment at our Wichita Falls, TX yard. We can help load onto your trailer. Delivery can be arranged on some items for an additional fee — ask us for a quote before you buy.

Questions

If anything here is unclear, ask us before you purchase rather than after. Call or text (940) 400-0305, or send us a message.

These terms apply to purchases made through Wichita Falls Equipment.